We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row. At Caron, our employees understand that we all play a part of driving our business forward.

The Sales Administrator reports directly to the Sales Manager. The position is based out of our Head Office in Sherwood Park. The role is responsible for supporting and assisting the Sales Department including customer rate management, internal customer relationship management, and administrative duties. Additionally, the role assists the Accounting & Operations’ departments with the application of customer charges and the investigation of invoicing discrepancies & payment issues.

The Role:

Customer Pricing Execution:

• Maintain internal pricing structure.
• Assist with the application of customer charges to customer orders, including interface with Billing and Proof of Delivery (POD) representatives.
• Update, Review & Share Customer Pricing reference material; work with Sales Administrative Supervisor to develop new material as needed.
• Administer pricing information in Transportation Management Software (Axon), including Customer Rates, Accessorial Prices, Fuel Surcharges, etc.
• Review and implement rate increases according to contract terms.
• Interface with team members on new rates where required.
• Coordinate the administration of special projects.

Internal Relationship Management Responsibilities:

• Interface regularly with Billing & Operations Department
• Coach and train Proof of Delivery representatives on customer charges & pricing agreements.
• Organize regular interface meetings with Operations & Accounting departments.
• Participate in Accounts Receivable reviews, assist with investigating invoice disputes, provide feedback to Sales Department on reoccurring payment issues.

Administrative Responsibilities:

• Maintain Stats and Tracking processes.
• Provide backup coverage to other Sales Administrators as needed.
• Coordinate and respond to customer service inquiries.
• Prepare, submit, and track Rate Quotes.

Other Responsibilities:

• Participate in all safety related, compliance, and regulatory programs and education
• Perform all other duties as assigned by supervisor/management

Our Ideal Candidate:

• 2 – 5 years related experience preferred; equivalencies will be considered
• Diploma or certificate in Administration or a related field
• Polite and professional attitude

Pay, Benefits, and Perks

• Base pay, including paid training
• 3 weeks paid vacation
• Employer paid benefits upon hire
• Company Matching RRSP Program upon hire
• Referral Program Bonus

We thank all applicants for their interest in joining Caron Transportation Systems, however only those being considered for an interview will be contacted.

Caron Transportation Systems is committed to employment equity. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities, and former and current military members.